Returns & Exchanges
At Luxury Home Fragrances, we want you to be completely enchanted by your olfactory experience. If your selection does not meet your expectations, we offer a 30-day return policy for unused and unopened products in their original packaging.
Initiate Your Request
Contact our concierge team via email with your order number and the reason for your return to receive a pre-paid shipping label.
Prepare the Parcel
Carefully repackage your items in their original luxury boxing and shipping carton to ensure they are protected during transit.
Ship the Return
Affix the provided shipping label to your package and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our artisans verify the condition of the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing